NEWARK- Whisman Giordano & Associates LLC won 2022 Best Accountant Award for customer satisfaction. Clearly Rated hosted the poll.
ClearlyRated Best of Accounting® Award winners have proven to be industry leaders in service quality, based entirely on ratings provided by their customers. On average, clients of 2022 Best of Accounting award winners are 60% more likely to be satisfied than those working with non-winning firms.
Whisman Giordano & Associates achieved satisfaction scores of 9 or 10 out of 10 from 93.3% of its customers, which is significantly higher than the industry average of 53% in 2021.
President and CEO Joseph V. Giordano said, “This award means a lot to our firm because it is based solely on the satisfaction of our clients. We won this award by showing up daily for our customers. Our firm’s motto is Build extraordinary relationshipsand we work hard to serve our customers not only with the best possible technical information, but also with a pleasant and personalized experience.”
“The winners of the 2022 Best of Accounting Award for Customer Satisfaction have demonstrated their commitment to providing exceptional customer service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said Eric Gregg, CEO. and founder of ClearlyRated, in a statement. “These department heads have kept customer experience at the heart of their business strategy, and it’s an honor for me to celebrate and showcase the 2022 Best of Accounting winners along with feedback from their real-life customers on ClearlyRated.com . »
ClearlyRated Best of Accounting® Award rewards accounting firms that have demonstrated an exceptional quality of service based exclusively on the ratings provided by their clients. The awards program provides statistically valid and objective quality of service benchmarks for the accounting industry, revealing which firms provide the best quality of service to their clients.
Clearly assessed uses a Net Promoter® Score survey program to help professional services firms measure their service experience, build their online reputation and differentiate themselves on service quality.
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