Business Advice: New Ways to Solve the Data Privacy Dilemma

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Laptops are useful, but bring with them privacy and security concerns. — Photo: ©Tim Sandle.

Any data or information that relates to an identifiable person that your company stores or handles must be properly protected. Yet, for many companies, getting there remains a path full of holes.

To explore the concept of data privacy and advisor to business leaders, Brian Pagano, Chief Catalyst and VP at Axway, for Data Privacy Day, gave some tips for Digital diary readers. Pagano is well-versed in providing advice, best practices, and expert analysis for leaders of organizations tackling privacy issues.

Ditch the Old Faith in Passwords

Says Pagano, goodbye to the password: “You can tell if an IT service isn’t scaling if you change your password frequently (this practice has been shown to decrease security and has been widely abandoned). Data privacy involves data at rest and data in motion, as it primarily ensures that anyone trying to access the information has the appropriate rights over that data. If confidentiality is a major concern, the organization should adopt a need-to-know check for any document. Prove that you need this information. Keep logs and audit them randomly. This is similar to Apple’s posture. For new businesses, open and timely communication is often more important than absolute confidentiality. Just remind team members that anything written may appear in public, so think before you type.

There is no single solution to optimize data privacy

Pagano says anyone who offers a one-stop approach is most likely delivering something less robust. He notes, “The cloud has the same issues with data in motion (you need to get data to and from the cloud) and data at rest (store information in the cloud). What the cloud gives you is industrial-grade physical and digital security from the cloud provider. So it’s a good step, part of the solution.

Companies must adopt customized solutions to meet their data privacy requirements

Companies that seek to replicate the services of others will likely end up providing substandard services, advises Pagano. He says, “Don’t blindly copy what another company (or organization) is doing. You are not them. Your needs are not their needs. The level of privacy you need is to support your organization’s mission, not hinder it. So start by asking yourself what you need and what will support the mission.

API and Data Privacy

The main innovation lies in the APIs, explains Pagano. He recommends to businesses: “APIs are the essential gateway to your business. It is the ideal layer for adjusting, verifying and enforcing rights to requested information. »

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